Where Can we help you?
Managing your account
Payment
Delivery
Problem with the product
Return & refund
Guarantees and assurances
Frequently asked questions
How can I create my online store with Wegoo?
To create your store, simply sign up for free on Wegoo and follow the guided steps. In just a few clicks, you can customize your store, add products, and go live to start selling.
Does Wegoo offer a free trial?
Yes! Wegoo offers a 7-day free trial, during which you can explore all features. At the end of the trial, you can choose the subscription plan that best suits your business to avoid store suspension.
What are the different subscription plans available?
Wegoo offers three plans: Starter, Pro, and Wegoo Max. Each plan is designed to meet the specific needs of businesses, whether you're just starting out or already well-established. Check our pricing page for more details on each plan.
Can I sell on social media with Wegoo?
Absolutely! Wegoo allows you to connect your store to social media platforms like Facebook and Instagram, enabling you to sell directly from these channels and reach a wider audience.
What payment options are available for my customers?
Wegoo supports multiple payment options to offer more flexibility to your customers. You can integrate both local and international payment solutions to facilitate transactions.
How does order management work on Wegoo?
Order management on Wegoo is simplified. You receive a notification for each order, and you can track the progress of each order from preparation to delivery. Custom delivery profiles can be created to better manage shipments.
What happens if I reach the order limit of my subscription pack?
If you reach 90% of your subscription pack's order limit, we will send you an email to notify you and offer options to increase your limit to ensure your store continues without interruption.